Conducting Difficult Performance Conversations

Overview

Providing feedback regarding performance gaps can cause any professional some anxiety. Learning to effectively discuss sensitive topics and remain composed is a critical management skill. Using tenets of emotional intelligence, this workshop helps participants develop skills to discuss performance with subordinates in a constructive, organized and reflective way to stimulate learning.

Participants Will

  • Understand the supervisor’s responsibility for having performance conversations.
  • Recognize the value and importance of documentation.
  • Know how to clearly articulate expectations and how they have not been met.
  • Address problematic behaviors and develop plans for improving them.
  • Manage negative emotions and reactions.

Investment

$199

Who Should Attend?

Professionals new to managing others or who want to enhance their emotional intelligence and tact when confronting difficult conversations with employees.

Contact

gsc.learningsolutions@granite.edu
603-513-1144

Upcoming Workshops

Select Date Location Delivery Type
TBD Granite State College - Multiple Locations Face to Face Workshop Join Waiting List