Problem Solving and Conflict Management
Conflicts are inevitable when priorities, perceptions, and values collide. Is conflict bad? Not necessarily. Conflict presents opportunities for growth and improvement. Effective problem management allows us to identify and handle demanding situations wisely, objectively, and powerfully. Our successful response to conflict can increase personal, professional, and organizational success. This interactive workshop provides strategies to use immediately.
- Explore creative ideas to uncover the real problem and tools to discover a wider range of options
- Understand active planning, doing, and reviewing within problem and conflict situations
- How to select the appropriate strategy for managing workplace conflicts
- Develop the effective listening and speaking skills needed to manage conflict
Who Should Attend?
Business professionals who are required to solve problems and resolve conflict effectively.