Providing Extraordinary Customer Service
Customer service training is crucial for any organization. Attitude is everything, and the quality of the interaction between your employees and customers can affect consumer retention and potential referrals. Learn about customer service skills, building customer loyalty, working with unsatisfied customers, and creating effective first impressions in this participatory session.
- Learn the characteristics of excellent customer service
- Discover the benefits of providing great customer care
- Explore ways to turn customer problems and complaints into an exceptional experience
- Recognize barriers that may contribute to the delivery of exceptional customer service
Who Should Attend?
Professionals who want to increase sales and revitalize their customer service skills.