Providing Extraordinary Customer Service

Overview

Customer service training is crucial for any organization. Attitude is everything, and the quality of the interaction between your employees and customers can affect consumer retention and potential referrals. Learn about customer service skills, building customer loyalty, working with unsatisfied customers, and creating effective first impressions in this participatory session.

Participants Will

  • Learn the characteristics of excellent customer service
  • Discover the benefits of providing great customer care
  • Explore ways to turn customer problems and complaints into an exceptional experience
  • Recognize barriers that may contribute to the delivery of exceptional customer service

Investment

$99

Who Should Attend?

Professionals who want to increase sales and revitalize their customer service skills.

Contact

gsc.learningsolutions@granite.edu
603-513-1144

Upcoming Workshops

Select Date Location Delivery Type
Wednesday, September 19, 2018 | 9 a.m. - Noon Mountain View Grand Resort and Spa Face to Face Workshop